Restaurant ChainsCyber Resilience Hub

A community for restaurant groups, franchisees, ordering and payment providers and cyber leaders protecting multi-site food service.

Explore Hub Resources
Hub overview

Collective resilience for a connected sector.

Restaurant chains run many kitchens on shared point-of-sale, ordering, loyalty and supplier systems, often through franchisees and managed service providers. The hub focuses on keeping every location trading and every customer’s data safe.

What we do in the hub

  1. Threat briefings

    Timely, food-sector context on emerging threats and defensive priorities.

  2. Expert roundtables

    Small, trusted conversations between operators, practitioners and partners.

  3. Resilience exercises

    Scenario-led sessions for testing decisions before a real incident.

  4. Working groups

    Focused collaboration on common controls, dependencies and good practice.

  5. Executive exchanges

    Peer discussions designed for boards and operational leadership.

  6. Research & playbooks

    Useful outputs shaped by the people responsible for food operations.

The operational reality

Why Restaurant needs cyber resilience

Digital systems now sit inside the processes that keep products safe, production moving and customers supplied.

  • Point-of-sale and card theft

    Card-skimming malware and stolen credentials can put payment data at risk in every location at once.

  • Ordering and delivery outages

    Disruption to apps, kiosks or delivery integrations can stop sales across the whole chain.

  • Franchise and supplier access

    Shared IT, managed service providers and remote access give attackers a path between sites.

Sector cyber compliance

From requirements to operational confidence.

The frameworks organisations build on, and the rules worth knowing where they operate.

Frameworks for every hub

  • Global

    NIST Cybersecurity Framework 2.0

    A free framework, voluntary for most organisations, for governing, identifying and reducing cyber risk. Version 2.0 (February 2024) added a sixth function, Govern.

    Why it matters

    Creates a common resilience language across leadership, IT and operations.

    Read more
  • Global

    ISO/IEC 27001

    The international standard for an information security management system. Organisations can be certified against it by an accredited certification body.

    Why it matters

    Demonstrates a repeatable, independently auditable security programme.

    Read more
  • Global

    ISA/IEC 62443

    A series of standards for securing industrial automation and control systems — the operational technology that runs plants, farms and warehouses.

    Why it matters

    Helps secure connected production equipment without compromising availability.

    Read more

Rules to know, by region

  • Global

    PCI DSS v4.0.1

    The card industry's security standard for any business that stores, processes or transmits payment card data. All of version 4's requirements have applied since 31 March 2025.

    Why it matters

    Every till, kiosk, ordering app and online checkout that takes cards sits inside its scope, at company-owned and franchised sites alike.

    Read more
  • European Union

    GDPR breach reporting

    A personal data breach must be reported to the data protection authority within 72 hours of discovery where feasible, unless it is unlikely to put people at risk. The UK GDPR sets the same deadline.

    Why it matters

    Loyalty apps, online orders and reservations hold customer data, so a breach can start a 72-hour reporting clock.

    Read more
  • United States

    FDA's Food Traceability Rule (FSMA 204)

    Requires firms handling foods on FDA's Food Traceability List to record key data elements at critical tracking events such as shipping and receiving.

    Why it matters

    Restaurants receiving foods on FDA's list — leafy greens, fresh-cut produce, soft cheeses, shell eggs, many fish — must keep receiving records, and FDA can ask for them within 24 hours in an outbreak.

    Read more

A starting point, not legal advice — which rules apply depends on where and how your organisation operates.

Hub community

Connected across the food ecosystem.

Bringing the right disciplines to the same table — from operators and producers to security practitioners and technology partners.

Individual hub members

Be one of the first members of this hub — applications are open.

Ecosystem members

Member companies CSAFI adds to this hub will appear here.

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Knowledge library

Explore Restaurant Chains resources

  • Government & Regulations
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Farm And Food Cybersecurity Act Coverage

    Legislative coverage of the U.S. Farm and Food Cybersecurity Act, explaining proposed requirements for biennial cybersecurity assessments of the agriculture and food sector.

    North AmericaOpen
  • Other
    Restaurant Chains+6Retail Processing & Food Service, Food Logistics & Warehousing, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    NIST Cybersecurity Framework 2.0

    The foundational framework for managing cybersecurity risk — Govern, Identify, Protect, Detect, Respond, Recover. The common language most food-industry security programmes build on.

  • Research & Publications
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    A Review Of Cybersecurity Incidents In The Food And Agriculture Sector (HTML Version)

    HTML version of the comprehensive open-access survey documenting 30 cybersecurity incidents (2011–2023) across the food and agriculture sector and introducing the Farmer-Centered AI (FCAI).

  • Research & Publications
    Restaurant Chains+13Meat, Poultry, Seafood, Dairy, Beverage, Grain & Cereals, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    A Review Of Cybersecurity Incidents In The Food And Agriculture Sector

    Comprehensive open-access review of 30 documented cybersecurity incidents across the food and agriculture sector (2011–2023), including ransomware, data breaches, and supply chain attacks, with analys

  • Standards And Compliance
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Microsoft: NIST Cybersecurity Framework (CSF) Compliance Mapping

    Microsoft guidance mapping Microsoft 365 and Azure security controls to the NIST Cybersecurity Framework to support compliance and risk management.

  • Government & Regulations
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Australian Signals Directorate (ASD): Cyber Security

    ASD's official cybersecurity portal providing the Information Security Manual (ISM), Essential Eight, Critical Infrastructure Uplift Program, threat intelligence, incident response, and cyber resilien

    Asia PacificOpen
  • Learning & Community
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    ASD Cyber Security Partnership Program

    Australian Signals Directorate program enabling collaboration, cyber threat intelligence sharing, training, and resilience building between government, industry, academia, and critical infrastructure

    Asia PacificOpen
  • Government & Regulations
    Restaurant Chains+10Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Cyber.gov.au (ASD's Australian Cyber Security Centre Portal)

    Australia's central cybersecurity portal providing guidance, the Information Security Manual (ISM), Essential Eight, advisories, and cyber resilience resources for organizations.

    Asia PacificOpen
  • Threat Intelligence & Incident Response
    Restaurant Chains+14Poultry, Meat, Seafood, Dairy, Beverage, Grain & Cereals, Industrial Baking & Snack Manufacturing, Food Logistics & Warehousing, Retail Processing & Food Service, Food-Tech, Ingredients & Others, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    ENISA Cyber Threats Portal

    ENISA's official portal providing cyber threat intelligence, sector threat landscapes, ransomware analysis, threat taxonomy, and emerging cyber threat information.

    EuropeOpen

View all industry references

Events

Upcoming hub events

View all events
  • Learning & Community
    Restaurant Chains+1Retail Processing & Food Service

    Price: Free

    WNY Meet Our Members – Chapter Happy Hour

    Nov 16, 2026
    6:00 pm EST
    In person
    THE GRILL at the Dome / Home of SPORTZONE, Brompton Road, Tonawanda, NY 14150, USA
    New York State Restaurant Association (NYSRA)New York State Restaurant Association (NYSRA)
  • Learning & Community
    Restaurant Chains+1Retail Processing & Food Service

    Price: Free

    NYSRA RISE Awards & Legislative Reception 2027

    Jan 19, 2027
    10:00 am EST
    In person
    Albany Capital Center, Eagle Street, Albany, NY, USA
    New York State Restaurant Association (NYSRA)New York State Restaurant Association (NYSRA)
  • Learning & Community
    Restaurant Chains+5Poultry, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Price: Free

    CSAFI Cybersecurity Awards – Europe

    Jun 24, 2027
    8:00 am GMT
    In person
    Cambridge, UK
    CSAFICSAFI
    View details
  • Learning & Community
    Restaurant Chains+5Poultry, Grocery & Supermarkets, Agriculture & Farming, Fruits & Vegetables, Frozen Food

    Price: Free

    CSAFI Cybersecurity Awards – Oceania

    Jul 23, 2027
    8:30 am AEST
    In person
    CSAFICSAFI
    View details
Frequently asked questions

Your questions, answered.

Build a more resilient restaurant industry

Join the people strengthening cybersecurity across the food ecosystem — before the next disruption tests us.