Preparing Food Manufacturers for Cyber Incidents
Building Resilience Before the Crisis Begins


Today, cybersecurity in food manufacturing is treated primarily as a preventative discipline. The goal is to stop attacks before they happen: firewalls, antivirus software, network segmentation, electronic access control, system hardening, and so on. These controls are important. But they are not enough. The question is not simply how to prevent cyber incidents. It is how to continue operating safely, contain the impact, recover effectively, and maintain trust when systems fail. That requires preparation.
Cyber Incidents in Food Manufacturing Are Different
In many industries, a cyber incident is primarily an information problem. Systems become unavailable, data is exposed, and business operations are disrupted. In food manufacturing, cyber incidents quickly become physical and operational events. A ransomware attack may halt packaging lines. A network outage may disrupt refrigeration systems. Loss of MES connectivity may prevent batch traceability. Manipulated process parameters may affect cooking temperatures or allergen controls.
The consequences can include:
- Production downtime
- Spoiled inventory
- Equipment damage
- Food safety risks
- Delayed shipments
- Regulatory action
- Product recalls
This means incident response in food manufacturing cannot be treated purely as an IT activity. It must be integrated with operations, engineering, quality, safety, and supply chain functions.
The Problem With Reactive Thinking
Many organizations discover weaknesses only after an incident occurs. Examples include:
- Backups that cannot be restored
- Undocumented network dependencies
- Unclear shutdown procedures
- Vendor contacts that are outdated
- Uncertainty over who has decision authority
Under normal conditions, these gaps may remain invisible, but during an incident, they become critical. Preparation is therefore less about predicting the exact attack and more about understanding how the organization will function under degraded conditions.
Understanding What Matters Most
Effective preparation begins with understanding which systems and processes are truly critical. Not every outage carries the same consequence. Food manufacturers should identify:
- Critical production systems
- Refrigeration and environmental controls
- Food safety monitoring systems
- Traceability platforms
- Quality and compliance systems
- Communications and remote access dependencies
The goal is not simply to inventory assets. It is to understand:
- What the system does
- What happens if it fails
- How long can operations tolerate disruption
- What fallback options exist
This shifts the conversation from technology alone to operational consequence.
Incident Response Is an Operational Discipline
A common mistake is assuming that cybersecurity response is entirely the responsibility of IT teams. Many of the most important decisions during a cyber incident involve operations. Examples include:
- Should production continue?
- Is the process still operating safely?
- Can products still be released confidently?
- Is traceability still reliable?
- Should systems be isolated immediately or shut down gradually?
These decisions require collaboration between:
- Operations personnel
- Engineers
- Quality teams
- Food safety specialists
- Cybersecurity teams
- Executive leadership
Organizations that establish these relationships before an incident respond more effectively when pressure arrives.
The Importance of Segmentation and Containment
One of the most valuable principles in industrial cybersecurity is containment. In food manufacturing environments, segmentation helps prevent incidents from spreading across systems and facilities. This includes separating:
- Corporate IT systems from OT environments
- Production lines from one another
- Critical control systems from non-essential services
- Remote access pathways from core operations
Effective segmentation allows organizations to isolate affected areas while maintaining some level of operational continuity. Without containment, a localized issue can quickly become a plant-wide outage.
Preparing for Loss of Visibility
Modern food production depends heavily on digital visibility. Operators rely on:
- HMI displays
- Dashboards
- MES systems
- Alarms and notifications
- Automated reporting
During a cyber incident, some or all of this visibility may disappear. Organizations should therefore prepare for:
- Manual operation procedures
- Local equipment control
- Paper-based fallback processes
- Degraded communications environments
These capabilities may feel inefficient under normal conditions. During an incident, they can become essential.
Backups Are Only Useful if They Work
Many organizations maintain backups. Fewer regularly test them. Recovery planning should include:
- Offline backups of critical systems
- Backup validation testing
- Recovery time expectations
- Restoration procedures for OT environments
Industrial recovery is often more complex than IT recovery. Restoring a server is one challenge. Restoring:
- PLC logic
- HMI configurations
- Historian data
- Production recipes
- Batch records
while ensuring operational safety is another. Organizations should assume that recovery will take longer and require more coordination than expected.
Vendor and Supply Chain Dependencies
Food manufacturers increasingly depend on third parties for:
- Remote support
- Cloud services
- Automation maintenance
- Logistics systems
- Inspection services
During an incident, these dependencies matter. Questions organizations should ask include:
- Can vendors still provide support if networks are isolated?
- Are remote access methods secure and controllable?
- What happens if a cloud platform becomes unavailable?
- How will suppliers and customers be notified?
Preparation must extend beyond the facility's walls.
Tabletop Exercises and Operational Drills
One of the most effective ways to prepare is to practice. Tabletop exercises help organizations explore realistic scenarios such as:
- Ransomware in a production facility
- Loss of refrigeration monitoring
- Compromise of traceability systems
- Disruption of AI inspection platforms
These exercises reveal:
- Communication gaps
- Unclear responsibilities
- Hidden dependencies
- Unrealistic assumptions
More importantly, they help teams build familiarity and confidence before facing a real event.
The Human Dimension
Technology alone does not determine how organizations respond under stress. People do. Operators, engineers, technicians, and supervisors are often the first to notice abnormal behavior. Training should therefore focus not only on cybersecurity awareness, but also on:
- Recognizing operational anomalies
- Understanding escalation pathways
- Preserving evidence during incidents
- Maintaining safe operating conditions
Organizations that build a culture of preparedness respond faster and more effectively.
Recovery Is More Than Restarting Systems
Returning systems online is not the same as returning to normal operations. Before restarting production, organizations must confirm:
- System integrity
- Configuration accuracy
- Process safety
- Traceability continuity
- Product quality assurance
Rushing recovery can create additional risks. In some cases, the greatest danger occurs not during the attack itself, but during poorly controlled restoration efforts afterward.
Resilience as a Competitive Capability
Cyber resilience is increasingly becoming part of operational resilience. Customers, regulators, insurers, and supply chain partners are beginning to ask harder questions:
- How quickly can operations recover?
- How is food safety maintained during disruption?
- How are critical systems protected?
- How is traceability preserved during outages?
Organizations that can answer these questions confidently will be better positioned to maintain trust and continuity.
Looking Ahead
Food manufacturing is becoming more connected, more automated, and more data-driven. That evolution brings enormous benefits in efficiency, visibility, and quality. It also increases dependence on digital systems whose failure can affect physical operations. Preparing for cyber incidents, therefore, means preparing for operational disruption itself.
The goal is not simply to survive an attack. It is to continue protecting:
- Food safety
- Production continuity
- Regulatory compliance
- Consumer trust
even when systems fail.
In the end, resilience is not built during the crisis. It is built long before the incident begins.
About the leader

Steve Mustard is an industrial automation consultant with more than 35 years of engineering experience across multiple sectors. He is a licensed Professional Engineer (PE) in Texas and Kansas, a Liveryman of the Worshipful Company of Engineers, an ISA Certified Automation Professional® (CAP®), a UK registered Chartered Engineer (CEng), a European registered Engineer (Eur Ing), a GIAC Global Industrial Cyber Security Professional (GICSP), and a Certified Mission Critical Professional (CMCP). He was the 2021 President of the International Society of Automation (ISA) and is a Life Fellow of the Society. He is a Fellow of the Institution of Engineering and Technology, and a member of the Water Environment Federation (WEF) Safety and Security Committee. Mustard writes and presents on a wide array of technical topics and is the author of “Industrial Cybersecurity, Case Studies and Best Practices” and ‘Mission Critical Operations Primer”, both published by ISA and “A Guide to Cybersecurity for Water and Wastewater Utilities”, published by WEF. He has also contributed to other technical books, including “Project Management: A Technician’s Guide”, published by ISA, WEF’s “Design of Water Resource Recovery Facilities, Manual of Practice No.8, Sixth Edition” and “The Digital Twin” book., published by Springer Nature. Mustard’s previous and current client list includes: the UK Ministry of Defence; NATO; major utilities, such as Anglian Water Services and Sydney Water Corporation; major oil and gas companies, such as bp, BG Group and Shell; Fortune 500 companies, such as Quintiles Laboratories; and other leading organizations.